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Duration :
1 Year Certification Course with Classes for 5 Days per week for 2 hours a day.
Diploma in Hospitality Management
Job Options
- Cabin Crew
- Ground Staff
- Customer Care
- Front Office
- Guest Relations
- Hospitality Hostess / Manager
Diploma in Hospitality:Your Pathway to Success
The Diploma in Hospitality Management offers a transformative one-year program, equipping students with essential knowledge and practical skills for success in the vibrant hospitality industry. With a focused curriculum, hands-on training, and international exposure, students gain invaluable insights into global trends and practices, preparing them to excel in diverse hospitality roles both at home and abroad. Joining this course is not just about obtaining a diploma; it’s about initiating a journey of personal and professional growth in one of the world’s most dynamic industries.
Semesters 1: Theoretical Foundation and (SCC)
- In the first semester of the Diploma in Hospitality Management program, students will lay the groundwork for their future success in the hospitality industry. Through a comprehensive curriculum covering essential theoretical subjects, coupled with our innovative Skill-Centric Certification (SCC), students will develop a strong foundation of knowledge and crucial soft skills necessary for thriving in the dynamic world of hospitality.Additionally, practical training, industrial visits, and guest lectures enrich the learning experience, providing students with valuable insights and hands-on exposure to real-world hospitality operations.
- The SCC program focuses on honing vital skills such as English and Business Communication, Business Etiquette, Professional Grooming, Interview Skills with Resume Building, Psychological Enrichment, Customer Service Excellence, Product Knowledge, Sales Techniques, and Safety and Security Awareness. These skills are indispensable in the hospitality sector, enabling students to communicate effectively, handle various situations with professionalism, and deliver exceptional service to guests.
Semesters 2: Industrial Exposure and Training
- In the second semester, students will have the invaluable opportunity to apply their theoretical knowledge and hone their skills through industrial exposure. This semester is dedicated to industrial training, providing students with hands-on experience in real-world hospitality settings. Both domestic and international training opportunities will be provided, allowing students to gain diverse perspectives and experience different hospitality environments.During their industrial training, students will have the chance to work alongside industry professionals, gaining practical insights into hospitality operations, guest service, and industry best practices. This immersive experience will not only enhance their skillset but also provide them with a deeper understanding of the demands and intricacies of the hospitality industry.
- By combining theoretical learning with practical experience, our Diploma in Hospitality Management program equips students with the tools and expertise needed to excel in a variety of hospitality roles. Whether pursuing careers in hotels, restaurants, event management, or tourism, graduates will emerge prepared to make meaningful contributions to the industry, both domestically and internationally.
Be Industry Ready with SCC: Skill-Centric Certification, a Unique way to develop Soft Skills!
Skill-Centric Certification (SCC) is a comprehensive soft skills development program tailored to enhance employability in the service industry. This program offers a holistic approach to preparing students for success in the competitive job market by focusing on key areas such as English& Business Communication, Business Etiquette, Professional Grooming, Interview Skills with Resume building, and Psychological Enrichment. Additionally, industry-specific skills are integrated into the curriculum to meet the unique demands of the service industry.Integration of industry-specific skills ensures that students are well-prepared to meet the demands of the service industry and contribute effectively to their chosen careers.
What You Will Learn?
- Enhance proficiency in English language communication for effective interaction with customers and colleagues.
- Develop business communication skills for conveying ideas, information, and instructions clearly and professionally.
- Cultivate proper business etiquette to create positive impressions and build rapport with customers and colleagues.
- Learn the importance of courtesy, respect, and professionalism in service-oriented roles.
- Understand the significance of personal grooming and appearance in the service industry.
- Develop grooming habits that project professionalism and confidence in customer-facing roles.
- Acquire essential interview skills to excel in job interviews within the service industry.
- Learn resume writing techniques to highlight relevant skills, experiences, and qualifications for service-oriented positions.
- Develop emotional intelligence and resilience to handle the demands of the service industry effectively.
- Address stress management, conflict resolution, and interpersonal skills to foster positive relationships with customers and colleagues.
- Customer Service Excellence: Enhance skills in delivering exceptional customer service, addressing customer needs, and resolving complaints effectively.
- Product Knowledge: Gain in-depth knowledge of products and services offered in aviation, hospitality, and retail sectors to provide informed assistance to customers.
- Sales Techniques: Learn effective sales strategies and techniques to promote products and services and increase sales revenue.
- Safety and Security Awareness: Understand safety and security protocols in service-oriented environments to ensure the well-being of customers and colleagues.
“Transform your future with SCC! Get industry-ready and ignite a path of constant growth. Your journey to employability starts here!"
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IAHR is led by a team of committed professionals with domain-specific expertise in their respective fields. The team consists of individuals who have hands-on experience in the field of aviation, hospitality and retail for decades.